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SMS status codes

Ever wondered what Dropped or In queue meant? Here's some more in-depth descriptions of the different status codes in play when sending texts

Written by Christoffer

Label

Keys

Description

Sent

SENT

SMS has been sent from our systems to the holding operator of the receiving number

Dropped

Delivery impossible

DROPPED

DELIVERY_WILL_NEVER_HAPPEN

SMS was sent to the receiving operator, but was dropped before it could be delivered. Usually, because the number is not in service or because there are temporary network outages.

Content not allowed

Invalid content

CONTENT_NOT_ALLOWED

Rejected by the sending or receiving operator because of prohibited content. Content with mentions of Sex, Hate, Alcohol, Firearms, Tobacco, Vape/E-cigarets, drugs, and gambling is prohibited.

Received

Confirmed

Delivered

DELIVERY_SUCCESSFUL

The receiving operator has reported that the SMS was delivered to the end-user device.

Failed

DELIVERY_FAILURE

The receiving operator failed to deliver the SMS to the end-user device

In queue

IN_QUEUE

SMS is queued to be sent from our systems

Insufficient balance

SMS_BALANCE_ZERO

Account out of SMS credits

Congestion

Invalid extension

WRONG_NUMBER

The receiving number is not valid

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