Adversus

Line Jensen

Christoffer

Are you more of a visual learner? Watch our video tutorials.

Video tutorials

Introduction to how the dialer works (video)

Set up a strategy for your campaigns

How to manage and work with inbound calls in the dialer

How to set up and use call forwarding

Configure predictive settings

Calls

Introduction to users, permissions and teams

Get a full overview of the different license types in Adversus.

Which license type should you choose when creating a new user?

Users

Create your own KPIs

Introduction to Insights fields

Introduction to Quality

Create Insights fields to use in your KPIs or as a filtering option

How to create and use Insights fields

Learn how to build more advanced KPIs by using Jerry-script.

Build KPIs by using Jerry-script

Insights

Getting the dialer ready to take bookings (Video)

Different booking settings

Bookings

Create products and prepare the dialer for sales

Sales

Walkthrough of Warehouse Leads

Walkthrough of Warehouse Bookings

Walkthrough of Warehouse Sales

Walkthrough of Warehouse Contacts

Walkthrough of Warehouse Calls

Walkthrough of Warehouse Activities

Do you want to be able to find all callbacks on a specific agent? Here we will show you a step- by step guide on how to do this.

How to find all callbacks on a specific agent

Warehouse

Upload leads with duplicate check

Leads

Set up a Journey based on different trigger types

Journeys

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.