Adversus

Learn how to upload leads from a spreadsheet directly to a campaign in Adversus, including field mapping, creating new fields on the fly, duplicate checking, and choosing a contact pool.

Upload leads to a campaign

Christoffer

Line Jensen

Simon GP

Everything you need to know about leads and contacts - and how to manage them.

Leads & Contacts

Introduction to leads and contacts

What's the difference between leads and contacts?

Lead statuses explained

Get started

Get an overview of all leads on a campaign

Create a lead manually

Upload/insert contacts to a contact pool

Find the last 10 contacted leads

Find/search for a specific lead

Make leads with automatic redial status available now

Add contacts from a contact pool to a campaign

Bulk insert/update contacts

Insert leads using the API

Edit the status of leads

Edit last contacted by

Edit the number of contact attempts on leads

Delete leads with invalid phone numbers

Assign leads to specific agents as a private callback

Delete leads in a contact pool

Delete leads in a campaign

Delete a lead upload

Delete duplicates from a campaign

This is how to set up a manual journey so that you can move your leads using Warehouse.

Move leads from one campaign to another (Using a manual journey)

How to blocklist leads

Disable the blocklist lead feature

Contact Lifetime Management tool manages the timeline of contact pools and when the contacts should expire, be archived or deleted.

Lifetime Management of Contacts

This article describes how to use AI to transcribe conversations and review them using the Quality Assistance module.

How to use the Quality Assistance module to review calls based on AI

Got some updated information about your leads? This is how you update them in the system

Enriching existing contacts

How to

Learn how to troubleshoot when uploading leads are failing.

Why does a lead upload fail?

Troubleshooting

No tickets or conversations found

Try selecting a different creation date range.

Tickets and conversations you've started through the messenger will appear here.

No tickets or conversations created by you

Try using different keywords or checking for typos.

Try selecting a different update date range.

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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