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Create a Journey that adds leads with Max. call attempts reached to a new campaign. Leads that have status Aut. redial and have reached the max. amount of call attempts are added to a new campaign. It can be an advantage if you don't have an overload of leads and want to have a backup campaign.

  1. Create a Leads Journey from the Start page.

  2. Give your Journey a name in the top left corner.

  3. Choose if you want the Journey to trigger on all campaigns or only on specific ones.

  4. Now, create the rest of your Journey as shown below:

  5. When you are done, click Activate in the top right corner.

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