Skip to main content

Open a locked user

Written by Line Jensen

Requires administrator rights or the following permission:
User administrations


Adversus locks a user's access if the password is mistyped 5 times. This is how to unlock their access again.


  1. Go to Users in the menu on the left.

  2. Locate the locked user from the overview.

  3. The user's status is marked with a yellow box saying Locked.

  4. To unlock, click on the Locked box and confirm.


Did this answer your question?